Reach Us



Ultra Mobile Retailer Care - 855-664-6638

Unique Call-In Number with a specialized queue to provide exceptional Retailer Support 


Ultra Mobile Customer Care & IVR Portal - 888-777-0446

Provides excellent Customer Service through Ultra Mobile's Customer Care Reps and a friendly self-service portal 


Ultra TV Support - 646-490-0167


Ultra Mobile Retailer Portal -

Best-in-class Portal, exclusively for Ultra Mobile Retailers! With fast and easy Customer Activations, a cutting edge reporting portal, real-time activation reporting plus resources for merchandising, shopping and more! Call SIMpro for assistance with your user name and password. 


H2O Wireless Retailer Care - 800-939-1261

Unique Call-In Number with a specialized queue to provide exceptional Retailer Support


H2O DIRECT Retailer Portal "HDN" -

Activate effortlessy through this state of the art Activation Portal with a built in refill system! Get paid Spiffs and Residuals instantly through the portal with easy to access reporting!


H2O Wireless Live Chat -

Chat with the H2O Care team for fast, fun and easy real-time support! Simply, visit the website and click Support!



AT&T, Cricket and Verizon epay Dealer Support Line - 913-523-7023


Verizon Retailer Support Line - 888‐866‐6924

Indirect Agents - Press 2

Location Code Begins with letter - Press 1

Enter Location Code: T157801 (enter 8 for T)

Press 1 and follow prompts


Verizon Prepaid Customer Service & IVR - 888‐294-6804


Verizon Port Center - 888-844-7095


AT&T Prepaid Retailer Support Line - 800-901-9878

Enter Mobile Number or Press 1


AT&T Travel Abroad Support - 408-962-1025


Cricket Wireless Customer Service & IVR - 800-274-2538


T-Cetra/VidaPay Customer Support - 877-956-2359

24/7 Customer Service for your SIMpro T-Cetra System!


Epay Customer Support - 800-983-9385

24/7 Customer Service for your SIMpro epay Prepaid Refill System!


Incomm Customer Support - 866-236-7733

24/7 Customer Service for your SIMpro Incomm System!


Team SIMpro - (877) 9-SIMpro, (877-974-6776)


Field Sales:

 Tom Strowbridge,  Co-Founder - 914-391-4598

 Brian Kleinberg, Co-Founder - 914-263-7875

  Bryant Santa, Brooklyn/Queens/Long Island Regional Account Director - 516-395-3334

 Greg Sillifant, CA Territory Manager - 714-414-5659

  John Zaas, CA Territory Manager - 310-920-0118

  Carlos Suero, Rockland/New Jersey/Pennsylvania Regional Account Director - 862-276-8723

   Carina Cano, TX/AL/LA Wholesale Account Manager - 346-239-0280


Sales Support, Option #3 :

Solangie Ledesma

Lynne B. Quinn

Katie Tawil

Mike Ruiz

Michael Ciprian

Rossy Garcia

Arianny Rosario

Mily Severino

Wellington Bueno

Oliver Corcino

Aris Santos

Joelis Maria

Fabian Montero

Jose Bautista


Accounting, Option #2 :

Mickie Colavito

Kriselly Urena

Danny Santiago


Shipping, Option #4 

Nicio Rojas


 New Retailer Opportunity, Option #5 

Latest News



EXCITING NEWS! T-Mobile to Acquire Ultra Mobile Brands!

March 15th Article: "T-Mobile US, today announced that it has entered into a definitive agreement to acquire Ka-ena Corporation and it's subsidiaries and brands (Ultra Mobile, Mint Mobile and Plum)" 


Click Here to Read the Article



Ultra Mobile March Promotions: New Comp Extended into Mo 5, Buy 2 Get 1 Month FREE, Activation Incentive, and eSIM Activations!

All March Activations qualify for 5 months of compensation! Now earn 50% Base MRC in the 5th month!


Click here for full details!


For a limited time, Customers get 1 Month FREE when they buy 2 months of Ultra Unlimited!


Click here for full details!


Earn 3 Ultra Mobile baseball shirts and 1 water bottles when you activate 10 or more new $24 Add-A-Line Customers in March!


Click here for full details!


The ability to activate eSIMs yourself in the Portal is coming soon, so in the meantime, new Customer activations with eSIM capable devices require that you call RSR and request an eSIM swap. More to come!


Click here for full details!




H2O March Promotions: Roaming Credits, Rewards Program, Double Calling Credit, 300% Spiff, Risk Free Guarantee, and Flag Incentive!

Great News! The $20, $30 and $40 plans now include an international roaming credit for Canada and Mexico, at no additional cost! 


Click here for full details!


Earn up to 2% extra on all RTR processed through HDN, plus receive FREE demo lines!


Click here for full details!


Double Calling Credit Promotion through March 31st! Customers who activate Unlimited plans will receive 2x the calling credit! With Risk Free Guarantee, H2o refunds your money back if your Customer has a problem with their service after the 1st refill. Plus, earn more this month with the extended 300% Spiff on the $20 and $30 Unlimited Plans!


Click here for full details!


Activate 11 or more New Customers between 3/1-3/31 to achieve Elite Retailer Status and earn a 12 ft flag!


Click here for full details!



AT&T Activation Incentive!

Activate 10 or more Customers in March to earn an AT&T Floor Mat!


Click here for full details!



The Ultra Unlimited Plan & Add-A-Line Enhancements!

Offer Customers the Ultra Unlimited Plan! Now with increased throttled data speeds to allow for a better experience once their alloted data has been used. 


Plus, Add-A-Line is here to stay and now expanded so that Secondary Lines are available for Existing Customers!


Click here for full details!



T-Mobile 3G Network Shutdown Details

July 1st, 2022 is when T-Mobile's older 3G Network will be shutdown. 


Please see details and FAQs here




3G Shutdown Guidance to Avoid Disruptions

Please click here to review tips to assist Customers with devices impacted by the 3G shutdown.



H2O Phone Program Available!

Buy from an expanded variety of phones right in your HDN Portal and earn a $25 Bonus Spiff on 2nd refill!


Please see full details here!


Please click here for video!




H2O: Valid IMEI Required for Activation

Beginning Sept 1st, H2O will require a valid IMEI for activations/port ins. Click here for all details.



Earn More Using the H2O Refill Reminder Report!

Check out our new YouTube Video walking you through how to use the new Refill Reminder Report in the H2O portal! 


Click Here to Watch!



in-Store H2O Loop Video

Download the following H2O Wireless video to play in your store! 


Play Video Here!