Reach Us



Ultra Mobile Retailer Care - 855-664-6638

Unique Call-In Number with a specialized queue to provide exceptional Retailer Support 


Ultra Mobile Customer Care & IVR Portal - 888-777-0446

Provides excellent Customer Service through Ultra Mobile's Customer Care Reps and a friendly self-service portal 


Ultra TV Support - 646-490-0167


Ultra Mobile Retailer Portal -

Best-in-class Portal, exclusively for Ultra Mobile Retailers! With fast and easy Customer Activations, a cutting edge reporting portal, real-time activation reporting plus resources for merchandising, shopping and more! Call SIMpro for assistance with your user name and password. 


T-Cetra/VidaPay Customer Support - 877-956-2359

24/7 Customer Service for your SIMpro T-Cetra System!


Epay Customer Support - 800-983-9385

24/7 Customer Service for your SIMpro epay Prepaid Refill System!


Incomm Customer Support - 866-236-7733

24/7 Customer Service for your SIMpro Incomm System!


Team SIMpro - (877) 9-SIMpro, (877-974-6776)


Field Sales:

 Tom Strowbridge,  Co-Founder - 914-391-4598

 Brian Kleinberg, Co-Founder - 914-263-7875

  Bryant Santa, Brooklyn/Queens/Long Island Regional Account Director - 516-395-3334

 Greg Sillifant, CA Wholesale Account Manager - 714-414-5659

  John Zaas, CA Wholesale Account Manager - 310-920-0118

  Carlos Suero, Rockland/New Jersey/Pennsylvania Regional Account Director - 862-276-8723

   Carina Cano, TX/AL/LA Wholesale Account Manager - 346-239-0280

 Ingrid Donado, MD/DC/VA/DE Wholesale Account Manager – 240-486-8933



Sales Support, Option #3 :

Solangie Ledesma

Lynne B. Quinn

Katie Tawil

Mike Ruiz

Rossy Garcia

Arianny Rosario

 Belkis Trinidad

Brandon Pineda

Julia Matos

Kevin Polanco

Ryan Lorenzo

Fernan Rosario

Christopher Cleto

Wellington Bueno

Richard Perez


Accounting, Option #2 :

Mickie Colavito

Kriselly Urena

Danny Santiago


Shipping, Option #4 

Nicio Rojas


 New Retailer Opportunity, Option #5 

Latest News



Ultra Mobile September Promotions: New Crewneck Incentive, Buy 2 Get 1 Month FREE Promo Extended and Portal Security!

Earn 3 Ultra Mobile Black Crewneck Sweatshirts when you activate 15 or more new Customers in September with a 70% or greater 2MR!


Click here for full details!


For a limited time, when a Customer activates 2 months of select Ultra 1 Mo Plans, they get their 3rd month FREE!


Click here for full details!


 A new authentication process is now available so that only trusted devices can access functions such as SIM Swaps. Register your secure number and device in your portal today!


Click here for full details!



New SIM Ordering Program!

Purchase 100 or more Ultra SIMs and receive two Ultra T-Shirts! Tell us what size you need when you order! Details


Click here to order now!



eSIM Now Available In The Retailer Portal!

Great news! New Customers can be activated instantly on the Retailer Portal with eSIM!


Click here for full details!



SIMpro Goes Exclusive With Ultra Mobile!

As of August 1st, 2023 SIMpro will be supporting Ultra Mobile Exclusively!


Please see more details in our communication here!



EXCITING NEWS! T-Mobile to Acquire Ultra Mobile Brands!

March 15th Article: "T-Mobile US, today announced that it has entered into a definitive agreement to acquire Ka-ena Corporation and it's subsidiaries and brands (Ultra Mobile, Mint Mobile and Plum)" 


Click Here to Read the Article