Reach Us

WHO TO CALL FOR HELP?

 

Ultra Mobile Retailer Care - 855-664-6638

Unique Call-In Number with a specialized queue to provide exceptional Retailer Support 

 

Ultra Mobile Customer Care & IVR Portal - 888-777-0446

Provides excellent Customer Service through Ultra Mobile's Customer Care Reps and a friendly self-service portal 

 

Ultra TV Support - 646-490-0167

 

Ultra Mobile Retailer Portal - UltraAgents.com

Best-in-class Portal, exclusively for Ultra Mobile Retailers! With fast and easy Customer Activations, a cutting edge reporting portal, real-time activation reporting plus resources for merchandising, shopping and more! Call SIMpro for assistance with your user name and password. 

 

H2O Wireless Retailer Care - 800-939-1261

Unique Call-In Number with a specialized queue to provide exceptional Retailer Support

 

H2O DIRECT Retailer Portal "HDN" - h2odirectnow.com

Activate effortlessy through this state of the art Activation Portal with a built in refill system! Get paid Spiffs and Residuals instantly through the portal with easy to access reporting!

 

H2O Wireless Live Chat - h2owirelessnow.com

Chat with the H2O Care team for fast, fun and easy real-time support! Simply, visit the website and click Support!

 

Verizon Retailer Support Line - 888‐866‐6924

Indirect Agents - Press 2

Location Code Begins with letter - Press 1

Enter Location Code: T157801 (enter 8 for T)

Press 1 and follow prompts

 

Verizon Prepaid Customer Service & IVR - 888‐294-6804

 

Verizon Port Center - 888-844-7095

 

AT&T Prepaid Retailer Support Line - 800-901-9878

Enter Mobile Number or Press 1

 

AT&T Travel Abroad Support - 408-962-1025

 

epay Cricket Retailer Support Line - 913-523-7023

 

Cricket Wireless Customer Service & IVR - 800-274-2538

 

T-Cetra/VidaPay Customer Support - 877-956-2359

24/7 Customer Service for your SIMpro T-Cetra System!

 

Epay Customer Support - 800-983-9385

24/7 Customer Service for your SIMpro epay Prepaid Refill System!

 

Incomm Customer Support - 866-236-7733

24/7 Customer Service for your SIMpro Incomm System!

 

Team SIMpro - (877) 9-SIMpro, (877-974-6776)

 

Field Sales:

 Tom Strowbridge,  Co-Founder - 914-391-4598

 Brian Kleinberg, Co-Founder - 914-263-7875

  Bryant Santa, Brooklyn/Queens/Long Island Regional Account Director - 516-395-3334

 Greg Sillifant, CA Territory Manager - 714-414-5659

  John Zaas, CA Territory Manager - 310-920-0118

  Carlos Suero, Rockland/New Jersey/Pennsylvania Regional Account Director - 862-276-8723

   Carina Cano, TX/AL/LA Wholesale Account Manager - 346-239-0280

 

Sales Support, Option #3 :

Solangie Ledesma

Lynne B. Quinn

Katie Tawil

Mike Ruiz

Michael Ciprian

Rossy Garcia

Arianny Rosario

Mily Severino

Wellington Bueno

Oliver Corcino

Aris Santos

Joelis Maria

Fabian Montero

Jose Bautista

 

Accounting, Option #2 :

Mickie Colavito

Kriselly Urena

Danny Santiago

 

Shipping, Option #4 

Nicio Rojas

 

 New Retailer Opportunity, Option #5 

Latest News

arrow

12-01-2022


Ultra December Promotions: eSIM, Double Data FREE, $50 Retailer Bonus & Purple iPhone Raffle!


eSIM now available for Ultra! Portal access for eSIM activations coming soon, so please review steps for new and existing Customers to get on an eSIM with Ultra!

 

Click here for full details!

 

It's the last month for New and Existing Customers to enjoy the Double the Data FREE offer for up to a year!

 

Click here for full details!

 

Earn an Extra $50 BONUS on Activations or Port-Ins to the Unlimited 40GB Plan!

 

Click here for full details!

 

Activate Add-A-Line and/or Ultra Unlimited Plan Customers to be entered in a raffle for a Purple iPhone 14 + 1 Year of Service!

 

Click here for full details!

arrow

12-02-2022


H2O December Promotions: Risk Free Guarantee, eSIM, Double Calling Credit, 300% Spiff, & LED Sign Incentive!


Risk Free Guarantee or your money back program! Find out more on how you can get refunded if your Customer has any issues after their first refill!

 

Click here for full details!

 

Fast, fun and easy eSIM activations available in HDN Portal! 

 

Click here for full details!

 

Double Calling Credit Promotion through December 31st! Customers who activate Unlimited plans will receive 2x the calling credit! Plus, earn more this month with the extended 300% Spiff on the $20 and $30 Unlimited Plans!

 

Click here for full details!

 

Plus, activate 20 or more New Customers to earn a Krystal LED Sign!

 

Click here for full details!

arrow

12-01-2022


Verizon $50 Unlimited Plan With Bonus Comp!


Activate the new $50 Unlimited Verizon plan through December 31sth and earn $60 Instantly! That's 120% of the MRC instantly! Plus, additional bonuses on the 2nd and 3rd refills, bring the total comp to $105 (210% of MRC)!

 

Click here for full details!

arrow

12-01-2022


The Ultra Unlimited Plan & Add-A-Line Enhancements!


Starting 10/19, Offer Customers the Ultra Unlimited Plan! Now with increased throttled data speeds to allow for a better experience once their alloted data has been used. 

 

Plus, Add-A-Line is here to stay and now expanded so that Secondary Lines are available for Existing Customers!

 

Click here for full details!

arrow

09-01-2022


ATT $50 Unlimited Plan Extended Through 12/31!


Customers can get AT&T Prepaid Unlimited for only $50/Mo, without an AutoPay requirement!

 

Click here for full plan details!

arrow

04-01-2022


T-Mobile 3G Network Shutdown Details


July 1st, 2022 is when T-Mobile's older 3G Network will be shutdown. 

 

Please see details and FAQs here

 

arrow

03-15-2022


3G Shutdown Guidance to Avoid Disruptions


Please click here to review tips to assist Customers with devices impacted by the 3G shutdown.

arrow

08-01-2022


H2O Phone Program Available!


Buy from an expanded variety of phones right in your HDN Portal and earn a $25 Bonus Spiff on 2nd refill!

 

Please see full details here!

 

Please click here for video!

 

arrow

08-27-2021


H2O: Valid IMEI Required for Activation


Beginning Sept 1st, H2O will require a valid IMEI for activations/port ins. Click here for all details.

arrow

02-12-2021


Earn More Using the H2O Refill Reminder Report!


Check out our new YouTube Video walking you through how to use the new Refill Reminder Report in the H2O portal! 

 

Click Here to Watch!

arrow

06-01-2021


in-Store H2O Loop Video


Download the following H2O Wireless video to play in your store! 

 

Play Video Here!