Reach Us

WHO TO CALL FOR HELP?

 

Ultra Mobile Retailer Care - 855-664-6638

Unique Call-In Number with a specialized queue to provide exceptional Retailer Support 

 

Ultra Mobile Customer Care & IVR Portal - 888-777-0446

Provides excellent Customer Service through Ultra Mobile's Customer Care Reps and a friendly self-service portal 

 

Ultra TV Support - 646-490-0167

 

Ultra Mobile Retailer Portal - UltraAgents.com

Best-in-class Portal, exclusively for Ultra Mobile Retailers! With fast and easy Customer Activations, a cutting edge reporting portal, real-time activation reporting plus resources for merchandising, shopping and more! Call SIMpro for assistance with your user name and password. 

 

H2O Wireless Retailer Care - 800-939-1261

Unique Call-In Number with a specialized queue to provide exceptional Retailer Support


H2O DIRECT Retailer Portal "HDN" - h2odirectnow.com

Activate effortlessy through this state of the art Activation Portal with a built in refill system! Get paid Spiffs and Residuals instantly through the portal with easy to access reporting!

 

H2O Wireless Live Chat - h2owirelessnow.com

Chat with the H2O Care team for fast, fun and easy real-time support! Simply, visit the website and click Support!

 

Verizon Retailer Support Line - 888‐866‐6924

Indirect Agents - Press 2

Location Code Begins with letter - Press 1

Enter Location Code: T157801 (enter 8 for T)

Press 1 and follow prompts

 

Verizon Prepaid Customer Service & IVR - 888‐294-6804

 

Verizon Port Center - 888-844-7095

 

AT&T Prepaid Retailer Support Line - 800-901-9878

Enter Mobile Number or Press 1

 

AT&T Travel Abroad Support - 408-962-1025

 

Cricket Wireless Retailer Support Line - 913-523-7023

 

Cricket Wireless Customer Service & IVR - 800-274-2538

 

T-Cetra/VidaPay Customer Support - 877-956-2359

24/7 Customer Service for your SIMpro T-Cetra System!

 

Epay Customer Support - 800-983-9385

24/7 Customer Service for your SIMpro epay Prepaid Refill System!

 

Incomm Customer Support - 866-236-7733

24/7 Customer Service for your SIMpro Incomm System!

 

Team SIMpro - (877) 9-SIMpro, (877-974-6776)

 

Field Sales:

 Tom Strowbridge Co-Founder - 914-391-4598

 Brian Kleinberg, Co-Founder - 914-263-7875

  Bryant Santa, Brooklyn/Queens/Long Island Territory Manager - 516-395-3334

  Marissa Marsicano, Rhode Island/Massachusetts/Upstate NY/Maryland/Washington DC/ Virginia Territory Manager - 401-359-2984

 Greg Sillifant, CA Territory Manager - 714-414-5659

  John Zaas, CA Territory Manager - 310-920-0118

  Carlos Suero, Rockland/New Jersey/Pennsylvania Territory Manager - 862-276-8723

  Daniel Guebara, Houston/Dallas Texas Territory Manager - 346-239-0280

  Leo Corona, Westchester/Bronx/Manhattan - 914-236-8631

 

 

Sales Support, Option #3 :

Solangie Ledesma

Lynne B. Quinn

Katie Tawil

Mike Ruiz

Alex Diaz

Michael Ciprian

Rossy Garcia

Starlin Santos

Lorenzo Rojas

Ruby Cuevas

Ramon Jacobo

Angello Phanord

Jorbelt Hernandez

Raul Cueto

Carlos Agramonte

Karla Morales

 

 

Accounting, Option #2 :

Mickie Colavito

Kriselly Urena

Danny Santiago

 

Shipping, Option #4 

Nicio Rojas

 

 

New Retailer Opportunity, Option #5 

Latest News

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12-01-2021


Ultra Mobile - Earn 3 Hoodies in December!


Activate 10 or more 15GB, Unlimited and Unlimited+ Promo Plans in December to earn 3 Ultra Mobile Hoodies!

Click here for full details!

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12-01-2021


Earn an AT&T Prepaid Flag!


Activate 10+ AT&T Prepaid Plans in December to earn a flag!

Click here for full details!

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12-01-2021


H2O Wireless - Earn 3 Hoodies in December!


Back by popular demand! Activate 5+ in December with 60%+ 2MR and earn 3 H2O Hoodies!

Click here for full details!

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11-23-2021


H2O: New HDN Upgrade Spiff Now Available!


Due to the 3G Sunset, earn up to $20 Upgrade Spiff when you upgrade existing non-VoLTE Customers to VoLTE-capable devices!

 

CLICK HERE FOR FULL DETAILS!

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11-01-2021


Ultra $9 Off Customer Promo & $10 Retailer Bonus!


New Customers who activate on 15GB Plans or higher will receive $9 Off on renewals through 6/30/22!

Plus, Retailers will earn a $10 Port In Bonus to all Single Month Plans 15GB and higher!

 

See Customer $9 Off Promo Here!

 

See Retailer $10 Port In Bonus Details Here!

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10-20-2021


Verizon: Unlimited Plans Now $55 & $65!


Back by popular demand until January 31st! Verizon Prepaid's Unlimited Plans are now $55 & $65!

Click here for more details!

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11-30-2021


New H2O Phone Program Available!


Buy from an expanded variety of phones right in your HDN Portal and earn a $15 Bonus Spiff on 2nd refill! Plus, the first 200 Retailers to purchase 5 or more phones by December 31st will earn a new H2O Metal Tacker!

Please see full details here!

 

Please click here for video!

 

Please click here for Metal Tacker Details!

 

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08-27-2021


H2O: Valid IMEI Required for Activation


Beginning Sept 1st, H2O will require a valid IMEI for activations/port ins. Click here for all details.

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09-01-2021


Extended until 1/14/22! Ultra Customer Promotion! Free Month Offer!


Offer Customers a FREE MONTH credit when they buy any 3 Month plan & renew!

 

Please see details here!

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07-01-2021


H2O Wireless Enhancements! 5G, Upgraded Data & More!


Enhancements to H2O Wireless Plans keep coming!

 

5G is here on all plans starting July 1st!

 

The $60 and $50 plans both received upgraded high-speed data limits! Plus, earn more with Multi-Line 4th Month Spiffs! And International Roaming is available in Canada & Mexico!

 

Please see details here!

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02-12-2021


Earn More Using the H2O Refill Reminder Report!


Check out our new YouTube Video walking you through how to use the new Refill Reminder Report in the H2O portal! 

 

Click Here to Watch!

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06-01-2021


in-Store H2O Loop Video


Download the following H2O Wireless video to play in your store! 

 

Play Video Here!